Effective Date: January 1, 2024
Last Updated: January 1, 2024
These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Lemon App ("Company," "we," "us," or "our") concerning your access to and use of the Lemon App mobile application (the "App") and any related services provided by the Company (collectively, the "Services").
By accessing or using the App, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the App and must discontinue use immediately.
Supplemental terms and conditions or documents that may be posted on the App from time to time are hereby expressly incorporated herein by reference. We reserve the right to make changes or modifications to these Terms at any time and for any reason.
By using the App, you represent and warrant that:
If you are under 18 years of age, you must have permission from your parent or guardian to use the App, and your parent or guardian must agree to these Terms on your behalf.
To access certain features of the App, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or misleading, or if you violate these Terms.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on your personal mobile device solely for your personal, non-commercial use.
You agree not to:
When you place an order through the App, you are making an offer to purchase the selected items. All orders are subject to acceptance by us and our restaurant partners. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
All prices displayed in the App are in the local currency and include applicable taxes unless otherwise stated. You agree to pay all charges incurred by you or on your behalf through the App, including applicable taxes and fees. Payment must be made through the approved payment methods available in the App.
You may cancel an order according to the cancellation policy displayed in the App. Refunds for cancelled orders will be processed according to our refund policy and the policies of our restaurant partners.
Our loyalty program allows you to earn "lemons" (points) by scanning QR codes at participating locations. These points can be redeemed for rewards according to the terms of the loyalty program. We reserve the right to modify, suspend, or terminate the loyalty program at any time. Points have no cash value and cannot be transferred or sold.
The App and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
The Lemon App name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without our prior written permission.
The App may allow you to submit reviews, ratings, photos, and other content ("User Content"). You retain ownership of your User Content, but by submitting it, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content.
You agree that your User Content will not:
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy.
The App may contain links to third-party websites, applications, or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party services.
THE APP AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP OR SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App.
We may terminate or suspend your account and access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the App will cease immediately, and you must delete all copies of the App from your devices.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the arbitration rules of the applicable jurisdiction. The arbitration shall be conducted in the English language, and the arbitrator's decision shall be final and binding.
These Terms, together with our Privacy Policy and any other legal notices published by us on the App, constitute the entire agreement between you and the Company regarding the App and supersede all prior and contemporaneous understandings.
No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition. If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms without restriction.
We shall not be liable for any failure or delay in performance under these Terms which is due to acts of God, natural disasters, pandemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
If you have any questions about these Terms of Use, please contact us at:
Lemon App Legal Department
Email: [email protected]
By using the Lemon App App, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.